Privacy Policy

Effective Date: March 30, 2026

Welcome to Torquety Ltd. We respect your privacy and are committed to protecting your personal data. This policy outlines how we handle your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller: TORQUETY LTD
Company Number: 17124704
Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

1. Data We Collect

We may collect and process the following types of personal data:

Identity & Contact: Name, email address, and phone number (e.g., when you use our contact forms).
Technical Data: IP address, browser type, time zone, and location data via cookies.
Usage Data: Information about how you interact with our website and services.

2. Legal Basis for Processing

We only process your data when we have a legal reason to do so:

Consent: When you opt-in to cookies or newsletters.
Contract: To fulfill orders or provide services you have requested.
Legitimate Interests: To improve our website and protect our business.
Legal Obligation: To comply with UK law and tax regulations.

3. Cookies and Tracking

Our website uses cookies to distinguish you from other users and improve your experience. We use:

Essential Cookies: Required for the website to function.
Analytical Cookies: To understand how visitors move around the site (e.g., Google Analytics).

You can set your browser to refuse all or some cookies, but this may affect website functionality.

4. International Transfers

We may share your data with third-party service providers (e.g., email hosting, cloud storage) located outside the UK. In such cases, we ensure a similar degree of protection by using Standard Contractual Clauses (SCCs) approved by the UK government.

5. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, typically 6 years for tax and legal record-keeping purposes.

6. Your Rights

Under the UK GDPR, you have the right to access, correct, or delete your data, and to object to or restrict its processing. To exercise these rights, please contact us at our registered office.

Information Commissioner’s Office (ICO): You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach them.

7. Contact Us

For any questions regarding this policy, please reach out to:

Privacy Team - Torquety Ltd
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ, United Kingdom
contact@torquety.com